Testimonials for Pro-Star Sports Excellence of Barrie, Ontario
From skate sharpening to Lax equipment they have always been able to help us out when needed. Bought a nice pair of new skates today for my Son and guy who helped us was great as always. Tim helped me out last year with an emergency Lax stick replacement even though they were all put away from his store move, he dug them out and took care of us! Great job guys! Thanks!
Got everything I wanted! I ask for some lacrosse gloves, but they don't have them in stock. So they personally went and got some for me just a day later! Exceptional customer service. And since they didn't have any in stock, I got 40% off!
Tim and his staff are simply wonderful. This business prescribes to honest and solid customer service principle, and will always strive to provide the products that are required quickly and with reasonable rates This past week, our team needed an emergency skate repair and Tim was able to accommodate this in very short order so that the affected child was able to play a vital game in our playoff series. The team came through and stamped their entry card into the OMHA championship weekend. Much thanks and appreciation to this fantastic business here in Barrie. Bravo! Rose and John Lamont
My son is in hockey camp this week and quickly realized he needed a new pair of goalie skates. We went to 3 different stores in town and received terrible customer service and little to no selection. We measured his foot in one store and were told he should be a 2.5. I called pro-star and asked if they had any in that size and if they would hold them for me until the morning. They not only had them, but had a better price than every other store we went to and were happy to set them aside. I had to go in without my son, but felt ok because we measured him the day before. Once I got talking to the guys I quickly lost confidence in the other store and went with their judgement on the size 2. They told me I could get him to try them on and bring them back if they didn't fit properly (and showed me how to fit him properly). They even sharpened them for him so he could wear them right away. Needless to say - they were right! Such a great experience - we will definitely be coming back for future needs. Thank you so much!!
Honest, reliable and customer service that surpasses all other sporting goods stores in Barrie. We buy all our hockey equipment here we know we are buying from a store that stands behind their products and services. Can't say enough good things about this store and their staff.
Tim is a very kind man and gives great service! Beauty establishment as well.